Your Shipping & Return Questions Answered

STANDARD SHIPPING INFORMATION

USA shipping?

USPS First Class Mail (1 TO 5 BUSINESS DAYS)
 

All orders are processed within 48 hours. Sometimes delays may occur but you will be emailed in such scenario.

We will not be responsible for shipping delays due to the carrier.

All orders placed after Friday at 5:00pm EST will ship the following Monday.

How fast is your international shipping?

DHL EXPRESS (1-5 BUSINESS DAYS) - May take longer depending on country. We are not responsible for shipping delays
 

VAT, Taxes, and Duties are applied to shipments received from the US in some countries. Although we try to provide you with the best shipping experience on all International orders, Venice Design® is not responsible for fees or taxes applied by your government. We do not falsify any shipment values. You will solely be responsible for all fees associated with customs. If you deny paying customs fees we will not refund you under any circumstances. 

Venice Design® is not responsible for any packages lost in-transit once it departs the US. Any claims should be filed with the respective carrier.

Returns, Refunds, & Replacements 

We offer a 7 day return policy from the date of delivery. We reserve the right to charge a 20% restocking fee on all orders. Please note that returns are only allowed for United States customers.

CONTACT US

Support@VeniceDesignCo.com